Est. 2010 · Schenectady, New York
Homes, townhouses, and small apartment buildings across the Capital Region — managed with the care of a neighbour and the discipline of a firm. Leases, repairs, statements, and the hundred small decisions in between.
No portals. No scripts. A phone that gets answered, and books you can actually read.
Single-family homes, townhouses and small apartment buildings, managed end to end.
Screening, leases, renewals and the day-to-day conversations that keep a building calm.
A vetted bench of local trades, coordinated work orders, and a 24-hour emergency line.
Monthly statements, owner draws and transparent books you can actually read.
A well-run building is quiet. Nobody notices it — and that is precisely the point.
Helderberg Property Company is a small residential management firm, and we mean small on purpose. We take on a limited number of buildings in the Capital Region so that the person who answers your call is the person who actually knows your property.
We are not a portal, a franchise, or a platform. We are a firm of neighbours — the kind who notice when a gutter is pulling away, keep a good plumber on speed dial, and remember which tenant has the dog that doesn't like the mailman.
Everything below is handled in-house or through a small circle of local partners we've worked with for years. Pick a piece, or hand us the keys and take the whole set.
Single-family homes, townhouses, duplexes and small apartment buildings. One contract, one point of contact, one monthly statement.
Applications, credit and reference checks, lease preparation and renewals. Listings, photography, showings and move-in coordination.
A vetted network of local plumbers, electricians, HVAC and general trades. Work orders tracked, quotes compared, invoices checked before they reach you.
Collection, delinquency follow-up, owner draws and monthly statements. Clean books, ready for your accountant at year end.
Burst pipes, heat failures, lockouts. A staffed line and a documented escalation path for every property under management.
For owners with more than one door: budgeting, capital planning, inspections and seasonal turnover coordination.
Helderberg Property Company, LLC is a residential property management firm based in Schenectady, New York. We were registered in the state in 2010 and have kept the same address, the same phone number and, largely, the same tradespeople ever since.
The name comes from the hills west of Albany — the Helderberg escarpment — a stretch of land that has always been about homes rather than towers. It is a fair description of what we do: houses, townhomes and small apartment buildings, mostly in the Capital Region, managed for owners who would rather not think about them every week.
Property management has an unglamorous reputation, and much of it is earned. Our answer is simple: be reachable, be accurate, and be boring about money. Statements go out on time. Repairs get quoted before they get done. Tenants are treated like people who live somewhere, not like line items.
Owners and residents call a phone that is answered. If we cannot pick up, we call back the same working day. The 24-hour emergency line is staffed by someone who can actually dispatch a trade.
A management agreement should describe exactly what is included, what is extra, and how fees are calculated. Ours does. If something is unclear, it is our job to fix the wording, not yours to guess.
Monthly statements, owner draws, reserve balances, invoices attached. No surprises at year end, no mystery line items, no chasing.
We are a New York limited liability company. Our office is at 1243 Kings Road, Suite 102, Schenectady, NY 12303. You can reach the office at (518) 630-7478 or by email at jraymond@helderberg.us.
"A well-run building is quiet."
— a note from the desk
Owners, prospective residents, current residents, trades — everyone is welcome to write. We answer within one working day, usually sooner.
1243 Kings Road, Suite 102
Schenectady, NY 12303
Mon – Fri, 9:00 – 17:00
Emergency line · 24 hours
Helderberg Property Company, LLC
New York limited liability company
Note — for maintenance emergencies outside office hours, please call the office number and follow the emergency prompt. It's faster than writing, and faster than a portal.
Dear Helderberg Property Company,
We'll read it properly and come back to you within one working day, usually sooner.
Helderberg Property Company, LLC, 1243 Kings Road, Suite 102, Schenectady, NY 12303, is the controller of the personal information described in this policy. Questions can be sent to jraymond@helderberg.us.
We do not sell personal information. We share it only with service providers who help us operate — for example accountants, maintenance contractors and software providers — and only where necessary, or where required by law.
Enquiry messages are retained for as long as needed to handle the request and for a reasonable period afterwards. Records relating to tenancies and management agreements are retained for the periods required by applicable law.
You may ask us for a copy of the personal information we hold about you, request that it be corrected or deleted, or ask us to stop contacting you. Write to jraymond@helderberg.us and we will respond within a reasonable period.
We apply reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
This policy may be updated from time to time. The current version is always available on this page.
Last updated · 2025
By accessing this website you agree to these terms. If you do not agree, please do not use the site.
The site is operated by Helderberg Property Company, LLC and is provided for general information about our property management services. Nothing on it constitutes an offer of tenancy, a binding quotation, legal advice or financial advice.
Submitting the enquiry form does not create a management agreement, a tenancy or any other contractual relationship. Any engagement is governed by a separate written agreement.
We try to keep the content accurate and current, but we make no warranty that it is complete, error-free or up to date. Services, hours and contact details may change.
The name, text, layout and design of this website belong to Helderberg Property Company, LLC unless otherwise stated. You may not reproduce them for commercial purposes without written permission.
Where this site links to third-party websites, we do not control and are not responsible for their content or practices.
To the extent permitted by law, Helderberg Property Company, LLC is not liable for any indirect or consequential loss arising from use of this website.
These terms are governed by the laws of the State of New York, United States.
Last updated · 2025
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Last updated · 2025